BEHIND THE SCENES AT CUSTOM TUB AND TILE!

Here’s a sneak peek inside our new training booth at our warehouse.  We fully believe in the importance of giving our technicians both in-house and field training so that they can uphold our high standards of quality workmanship.

As a company that grew from one man’s vision and on-the-ground experience, we’ve learned that reputation is key.  We’ve also learned that the key driver of a good reputation is excellent customer service.  Since day one, it’s been a priority to not only provide our customers with superior quality finishes that outshine and outlast those of our competitors, but to also ensure we deliver top-notch customer service every step of the way.  That starts in-house.

No subcontractors here!  Our technicians are full-time employees that are fully dedicated to doing a great job every single time. From their first day on the job, our technicians learn about our process from the resurfacing aspect as well as the customer service aspect.

When you call us to resurface your tub, tile, sink or kitchen countertop, you can rest assured you’ve got an experienced, dedicated and professional technician headed your way.  They’ll walk you through each step of the process to ensure you understand and are satisfied with the service you’re receiving.  Our job is to exceed your expectations. Give us try! Send us an online estimate request or give us a call today!

Make your bathroom yours!

We never get tired of scrolling through Pinterest looking at the beautifully designed bathrooms and kitchens featured.  From elaborate and elegant to simple and chic, there’s something out there for everyone.

This summer while you’re looking to tackle a few household projects, don’t skip over the bathroom! We’ve got a bunch of different solutions that can help you get that personal touch you want while still leaving money in the bank for vacation!

Check out these cool designs we’ve done for some of our customers.

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We’ve got a full color palette that is sure to include the perfect finish for you.  We can even custom-match any color on most paint color charts. Give us a call today or submit an online quote request to see what we can do for you!

Custom Tub and Tile: the name says it all!

Happy Easter from the Custom Tub and Tile Team!

See how our innovative resurfacing process will breathe new life into your bathroom and kitchen surfaces this spring.

Call us today schedule your service appointment!

Choosing the Right Contractor

When taking on a home improvement project, it’s important to get the right person to do the job. Money Crashers and HomeAdvisor have great tips on what to consider when choosing a home improvement contractor and how to do so wisely.  Here are a few of our own:

1. Stay local!

Selecting a locally-based contractor means you’ll likely receive faster service and be better able to remain in contact with the company both before and after you receive service.  If you have any issues with the workmanship, you’ll have access to the company to get it fixed. Additionally, contractors who operate a physical place of business will be required to maintain valid business licenses. These are easy to verify via public records and can give you peace of mind knowing you’re choosing a credible business. Which brings us to number 2…

2.  Check credentials! 

Ask each contractor you’re considering to provide proof of valid license, as well as proof of insurance, to perform the work you’ll be hiring them to complete. Consider also requesting a list of references of previous customers who will vouch for their customer service and quality of work.  Angie’s List is another great resource for verified reviews specific to service providers.  

3. Get it in writing!

Before any work starts, make sure you have a signed written agreement that details all work to be done, the cost and terms of payment.  This will eliminate any assumptions on your part and on the part of the contractor.  Also ask for a written copy of any warranty you’ve been promised.  Read over it carefully, ask any questions you may have up front, and keep it handy in case you need to request warranty service later on.

4. Know what your downpayment SHOULD be!

Believe it or not, this is something that is actually regulated by the state! Some states have strict regulations on what contractors can require as a downpayment for residential work.  In Maryland, for example, contractors cannot require more than 33% of the full contract price as a downpayment before work begins (learn more about Maryland regulations here).  In Virginia, homeowners can negotiate their own terms, but are advised not to put more than 30% down. By comparison, California has a much stricter policy. Downpayments are limited to $1,000 or 10% of the total contract price, whichever is less.  The moral of the story? Make sure your contractor’s requirements are in line with state regulations, and NEVER pay for 100% of the work before 100% of the work is complete!

Custom Tub and Tile, LLC is a Maryland Home Improvement Contractor (MHIC #102757) specializing in bathroom and kitchen remodeling. Our process provides the perfect solution for revitalizing your bathroom and kitchen surfaces without the expense or hassle of renovation. See what we can do for you!

Spring Cleaning Tips!

HAPPY FIRST DAY OF SPRING!

Here are a few spring cleaning ideas to give your home a fresh, new look for the season:

Visit our website for more pictures and our full color selection!

Spruce up your bathroom with resurfacing! It’s a quick, easy and budget-friendly way to freshen up your tub, tile and sink with a sparkling new coating. Opt for full bathroom resurfacing for a seamless, all-new look and feel. Want to know more? View all of our resurfacing services.

Looking for a more elegant touch? Mix in a custom stone finish for an upgraded look! Check out our selection of granite-like finishes that make for great accents in your tile, vanities and kitchen countertops!

Ready to schedule? Check out these helpful hints on how to prepare for your resurfacing technician’s arrival.

Protect your investment! Be sure to review our cleaning recommendations to learn how to best care for your refinished surfaces.

Give us a call today to schedule your free estimate!

If you have any questions, just let us know! We’re happy to provide any additional insight we can.